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Camping Le Château de Rochetaillée in Le Bourg-d'Oisans is located near the world-famous Alpe d'Huez and close to natural parks such as the Écrins National Park. In the centre of the campsite there is an old country house where the restaurant is located. It is an experience in itself to enjoy regional culinary delights in the old vaulted cellars of the building. At the campsite you will find a heated, covered swimming pool with slides and paddling pool, as well as various wellness facilities. Of course, you can also practice sports and in high season there is an active entertainment team that organises all kinds of activities for young and old. Wonderful walks through nature, past springs, lakes, waterfalls, embedded in the landscape are picturesque villages such as the enchanting Oisans. The campsite is also not far from Lac du Verney, where you can relax, swim or do water sports.
Koawa shame on you. Having enjoyed some great holidays at Rochetaille as a family since 2015 I returned with my eldest daughter to watch the Tour de France with her before she goes off to university. On arrival I went to check in at the château to find it shut down and then directed by a female sta...show moreKoawa shame on you. Having enjoyed some great holidays at Rochetaille as a family since 2015 I returned with my eldest daughter to watch the Tour de France with her before she goes off to university. On arrival I went to check in at the château to find it shut down and then directed by a female staff member to the bar to check in. The bar staff then said they could not deal with booking me in. They made a call only for the same female staff member to arrive ten minutes later to check me in and direct me to pitch 60. On arrival it was overgrown with weeds. A male then turned up some minutes later with a can of fly spray and proceeded to spray the weeds with it? I complained about the pitch only to be told they had no pitches spare when they did. Eventually we were given another pitch which was better then the first. I felt compelled to then clean the storage unit and fridge you get with a premium pitch such was the state of both. The showers would have been great if you could stand under them due to the heat! I love a shower but they were ridiculous! The grounds were generally unkept and the stage once used by the children had been removed and was in a state of disrepair. The badminton courts were taken out of use to place more tents in them something I have never seen before! This was once a great place to visit where the staff were identified by the les castels polo shirts and the chateau as the focal point of the site where you could store your bikes and obtain information about the area. This was a far stretch from being greeted with a welcome pack from Les Castels. The whole experience was very disappointing after a long drive from Yorkshire. What should have been a great few days away was spoiled by the condition of the site. I suppose this is what happens when a bigger company takes over and takes the love out of the place. I am sad to say I will not be returning again to what was once a wonderful place to stay! Extremely disappointed and I am not one for writing reviews but on this occasion I felt compelled to do so,
Bath, United Kingdom
Worthless cancellation insurance and zero flexibility. Pay in full at your peril!
27. July 2021 , 00:53:36
The UK created the Amber+ list for France, 3 weeks ahead of our intended stay. No problem I thought I paid €40 for Cancellation Insurance at the time of booking. We immediately contacted Camping de Rochetaille to notify and instead seek to postpone the booking to next summer instead. We expected ...show moreThe UK created the Amber+ list for France, 3 weeks ahead of our intended stay. No problem I thought I paid €40 for Cancellation Insurance at the time of booking. We immediately contacted Camping de Rochetaille to notify and instead seek to postpone the booking to next summer instead. We expected some small surcharge for this. According to the insurance cover,if we wanted full Cancellation we would risk forfeiting 50% of the holiday cost. Imagine our shock when instead we were met with the blunt response that it was not possible at all for us to move the booking and furthermore the insurance cover didn't extend to our 'home' nation changing the status of France. Every attempt to negotiate for a more equitable settlement has been declined. Consequently we stand to lose the full cost of the holiday, which had just been settled via credit card. You have been warned; if like us your circumstances change, expect zero flexibility and to tear up the insurance documents. Never again would I book at any of this company's holiday locations. 😒
Whickham, United Kingdom
B&B in the chateau
22. August 2019 , 12:02:44
Stayed here for 11 nights b&b .bit of a shambles. No one comes into the rooms to service them. When we we asked after a week they said just leave your key and we will clean. They did but did not change any sheets on the bed. As for breakfast you have to order the day before, we ordered scrambled egg...show moreStayed here for 11 nights b&b .bit of a shambles. No one comes into the rooms to service them. When we we asked after a week they said just leave your key and we will clean. They did but did not change any sheets on the bed. As for breakfast you have to order the day before, we ordered scrambled eggs but next day they said we have no eggs. Next time we ordered and they said we do not cook. Two days later behold scrambled eggs and we did not even order. They do not know how to run b&b give it a miss. The camp site itself is good.
/ 7 Nights
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* Excluding any costs and extra services to be paid locally.
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